Access Intelligence Trust Centre

Security & Compliance | ISO 27001 | GDPR | Sub-Processors


Sub-Processors

The evolving Access Intelligence portfolio includes Vuelio, a leading media intelligence platform with monitoring, insight, engagement and evaluation tools; Pulsar, an advanced social listening and audience intelligence platform; and ResponseSource, the network that connects media and influencers to the resources they need.

As with the vast majority of SaaS providers, Access Intelligence uses third party sub-processors in providing its services. Access Intelligence believe that the healthy collaboration amongst companies forms great and innovative partnerships to bring the best of its services to its customers.

Access Intelligence takes great care in selecting its partners with a specific emphasis on their ability to comply with GDPR and related data privacy regulations. Not only do we seek robust contractual commitments but undertake due diligence to validate information security practices. For more information view: ISDL19 Access Intelligence Supplier Security Management Policy.

In line with the GDPR, where personal data is being transferred beyond the UK/EU/EEA, Access Intelligence considers whether an adequacy decision has been made, the use of standard contractual clauses (SCCs) or binding corporate rules (BCRs) or whether there are other appropriate mechanisms to ensure the safeguarding and protection of the rights and freedoms of natural persons in the context of personal data.

Access Intelligence Sub-Processors

Including: Vuelio, Pulsar and ResponseSource

Sub-Processor Activity Data Location Relevant Data Protection Framework Sub-Processors Privacy Policy
Salesforce CRM UK UK GDPR; SCCs; BCRs Privacy policy
NetSuite Accounting software Netherlands UK GDPR; EU GDPR Privacy policy
DocuSign Electronic signature EU UK GDPR; EU GDPR Privacy policy
Intercom Optional: Live chat support and in-app communications USA UK GDPR, SCCs Privacy policy

Vuelio Sub-Processors

Sub-Processor Activity Data Location Relevant Data Protection Framework Sub-Processors Privacy Policy
Microsoft Data hosting and authentication UK UK GDPR; SCCs Privacy policy
Elastic Email Optional: Email Service Provider for release distribution, political monitoring and select CRM modules France UK GDPR; EU GDPR, Canadian PIPEDA Privacy policy
Jango Mail Optional: Email Service Provider for legacy release distribution and select CRM modules USA UK GDPR, SCCs Privacy policy

Pulsar-Sub Processors

Sub-Processor Activity Data Location Relevant Data Protection Framework Sub-Processors Privacy Policy
AWS Data hosting Ireland UK GDPR; EU GDPR Privacy policy
ScyllaDB Managed services Ireland UK GDPR; EU GDPR Privacy policy
Extendi Development Ireland UK GDPR; EU GDPR Privacy policy
Zendesk Optional: support tickets Ireland UK GDPR; EU GDPR Privacy policy
Audiense Optional: social insights USA UK GDPR; SCCs Privacy policy

ResponseSource Sub-Processors

Sub-Processor Activity Data Location Relevant Data Protection Framework Sub-Processors Privacy Policy
Pulsant Data hosting UK UK GDPR Privacy policy

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