Access Intelligence Trust Centre

Security & Compliance | ISO 27001 | Third-Party Risk Assessments | GDPR | Sub-Processors


Sub-Processors

As with the vast majority of SaaS providers, Access Intelligence uses third party sub-processors in providing its services. Access Intelligence believe that the healthy collaboration amongst companies forms great and innovative partnerships to bring the best of its services to its customers.

Access Intelligence takes great care in selecting its partners with a specific emphasis on their ability to comply with GDPR and related data privacy regulations. Not only do we seek robust contractual commitments but undertake due diligence to validate information security practices. For more information view: ISDL19 Access Intelligence Supplier Security Management Policy.

In line with the GDPR, where personal data is being transferred beyond the UK/EU/EEA, Access Intelligence considers whether an adequacy decision has been made, the use of standard contractual clauses (SCCs) or international data transfer agreement (IDTA) is required and whether there are other appropriate mechanisms to ensure the safeguarding and protection of the rights and freedoms of natural persons in the context of personal data.

Pulsar Sub-Processors

Pulsar is the Data Controller for the collection and processing of data within the platform. However, when clients upload their own data, Pulsar will be the Data Processor of that subset.

Sub-Processor Activity Location Relevant Data Protection Framework Sub-Processors Privacy Policy
Amazon Web Services (AWS) Data hosting Ireland UK GDPR; EU GDPR Privacy policy
Extendi Development Italy UK GDPR; EU GDPR Privacy policy
ScyllaDB Managed services Israel UK GDPR; EU GDPR Privacy policy
Invico Managed services UK UK GDPR; EU GDPR Privacy policy
Clarifai Social insights USA UK GDPR; SCCs Privacy policy
TextRazor Social insights USA UK GDPR; SCCs Privacy policy
Audiense Optional: social insights USA UK GDPR; SCCs Privacy policy
Intercom Optional: Live chat support and in-app communications USA UK GDPR, SCCs Privacy policy
Zendesk Optional: support tickets Ireland UK GDPR; EU GDPR Privacy policy

Vuelio Sub-Processors

Sub-Processor Activity Location Relevant Data Protection Framework Sub-Processors Privacy Policy
Microsoft Azure Data hosting and authentication UK UK GDPR Privacy policy
Elastic Email Optional: Email Service Provider for release distribution, political monitoring and select CRM modules France UK GDPR; EU GDPR Privacy policy
Jango Mail Optional: Email Service Provider for legacy release distribution and select CRM modules USA UK GDPR, SCCs Privacy policy
Intercom Optional: Live chat support and in-app communications USA UK GDPR, SCCs Privacy policy

ResponseSource Sub-Processors

Sub-Processor Activity Location Relevant Data Protection Framework Sub-Processors Privacy Policy
Pulsant Data hosting UK UK GDPR Privacy policy

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