- Channels – Monitor Social Media Content from Twitter, Facebook, Blogs, Forums and Video
- Search – Mange your own keyword profiles. Monitor Background, long term topics, or specific ‘of the moment’ items
- Sentiment – All data is analysed and tagged as either Positive, Negative or Neutral
- Rank – All sources are ranked, allowing you to easily identify the most powerful and influential sources
- Filter – Filter your search results by Date, Sentiment, Channel and Authority
- Export – Save filtered data lists to Excel (CSV) compatible format
- Workflow – Where further action is required (e.g. a Complaint) assign items to users, and record follow-on activities
- Engagement – Respond to Tweets directly, using ReTweet and Reply To
- Remember – our service allows you to monitor the keywords you desire with no limitations!
Set up your keywords and social channels to monitor and our platform starts listening to conversations relevant to you instantly. Use our competitive intelligence tools to keep a close eye on your competition.
Keep detailed historical statistics for all your projects, allowing you to go back in time to analyse past performance and better plan future social media initiatives.
Listen More Effectively
Our powerful monitoring and listening engine provides you with a broad range of analytics and insights.
Detailed keyword performance stats allow you to fine tune your campaign configuration as you go.
Our dashboards allow users to analyse social media activity by keyword, sentiment, channel and individual, using your own choice of date period (e.g. Last 30 days).