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AITrackRecord Training & Competence Software

AITrackRecord is an innovative Training & Competence (T&C) and people performance management solution which has been developed with highly experienced T&C practitioner input and using recognised industry T&C good practice. Specifically developed for the UK Financial Services industry, AITrackRecord provides all the insight, tools and workflows needed to define, develop, track, record and maintain the people competencies, behaviours and performance levels needed to deliver the right customer outcomes – while remaining fully compliant with FCA regulations.

The AITrackRecord platform provides financial services organisations with an end-to-end solution that delivers insight, MI and intelligence on which to base informed decision making and align staff to organisational goals. By combining and analysing information from different areas within a business, the system enables companies to interpret key data, manage risk and allocate resources and activities in order to deliver excellent customer experience, commercial success and regulatory compliance with FCA, PRIN, FIT, SYSC, APER, TCF, Conduct of Business rules and TC. The underpinning functionality ensures that competence and risk processes and procedures are effective, consistent and efficient and meet the record keeping standards of the regulator.

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